Learn with VICE: Auto Repair Articles

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Will My Insurance Rates Increase After a

Collision Repair? 

What Is Diminished Value, and How Does It Affect My Vehicle Post-Repair? 

How Do I Know If My Car Is Worth Repairing or Should Be Totaled?

Is There a Warranty on

Collision Repairs?

Do I have to use the

repair shop my

insurance recommends? 

Can I get a rental car

during the repair process? 

How Do You Handle Billing and Payment—Do You Bill the Insurance Company Directly or Do I Pay Upfront?

What Problems Could Delay My Repair, Such As Hidden Damage or Parts Shortages?

Will the shop use OEM or aftermarket parts for my repair?

How Do You Handle Billing and Payment—Do You Bill the Insurance Company Directly or Do I Pay Upfront?

What Problems Could Delay My Repair, Such As Hidden Damage or Parts Shortages?

Will the shop use OEM or aftermarket parts for my repair?

Where Do I Get a Claim Number, and What Do I Do With It?

Do You Offer Towing Services if My Car Can’t Be Driven?

What Should I Do Immediately After an Accident Before Visiting a Collision Center?

What happens if hidden damage is found after repairs begin?

Does the shop have insurance to protect my car while it’s in

their care?

Can you match the paint color exactly to my vehicle?