What Problems Could Delay My Repair, Such As Hidden Damage or Parts Shortages?
Repair delays are frustrating.
Learn what can slow things down—and how VICE keeps you informed every step of the way.
After a crash, you want your car repaired and back on the road fast. But sometimes, unexpected issues can cause delays. At VICE Collision, we believe in clear communication and full transparency. Below are the most common reasons for repair delays—and how we work to minimize them.
Repair delays are frustrating.
Learn what can slow things down—and how VICE keeps you informed every step of the way.
After a crash, you want your car repaired and back on the road fast. But sometimes, unexpected issues can cause delays. At VICE Collision, we believe in clear communication and full transparency. Below are the most common reasons for repair delays—and how we work to minimize them.
Nature's Symphony
Hidden Damage Found After Disassembly
Damage may look minor on the outside. But once panels are removed, deeper issues often appear. This is known as hidden damage—and it can include frame alignment problems, sensor damage, or internal structural issues.
How VICE Helps:
We disassemble vehicles early to reveal the full extent of the damage. This helps us write a complete estimate from the start, so your attorney and the insurance company aren’t caught off guard.
Nature's Symphony
Parts Shortages and Backorders
Some car parts—especially for newer or imported models—are tough to find. If a part is on national backorder, your repair could get delayed for days or weeks.
How VICE Helps:
We search multiple vendor networks to track down the right parts fast. We also send regular updates to both you and your attorney, so you're always in the loop.
Nature's Symphony
Hidden Damage Found After Disassembly
Damage may look minor on the outside. But once panels are removed, deeper issues often appear. This is known as hidden damage—and it can include frame alignment problems, sensor damage, or internal structural issues.
How VICE Helps:
We disassemble vehicles early to reveal the full extent of the damage. This helps us write a complete estimate from the start, so your attorney and the insurance company aren’t caught off guard.
Nature's Symphony
Parts Shortages and Backorders
Some car parts—especially for newer or imported models—are tough to find. If a part is on national backorder, your repair could get delayed for days or weeks.
How VICE Helps:
We search multiple vendor networks to track down the right parts fast. We also send regular updates to both you and your attorney, so you're always in the loop.
Nature's Symphony
Insurance Approval
Delays
No repairs can begin until the insurance company approves the estimate. If they take too long or question the costs, repairs stall.
How VICE Helps:
We handle communication with the insurer directly. Our experience helps us push approvals through quickly, saving you time and frustration.
Nature's Symphony
Supplement Requests
During Repair
If new damage is found mid-repair, we must file a supplement with the insurance company. That means updating the estimate and waiting for another round of approval.
How VICE Helps:
We submit supplements as soon as new damage is found—and follow up consistently. Our goal is to reduce downtime and keep your case moving forward.
Nature's Symphony
Insurance Approval
Delays
No repairs can begin until the insurance company approves the estimate. If they take too long or question the costs, repairs stall.
How VICE Helps:
We handle communication with the insurer directly. Our experience helps us push approvals through quickly, saving you time and frustration.
Nature's Symphony
Supplement Requests
During Repair
If new damage is found mid-repair, we must file a supplement with the insurance company. That means updating the estimate and waiting for another round of approval.
How VICE Helps:
We submit supplements as soon as new damage is found—and follow up consistently. Our goal is to reduce downtime and keep your case moving forward.
Nature's Symphony
Weather and
Shop Capacity
Arizona’s extreme heat or unexpected storms can delay certain repairs or material deliveries. If a repair shop is overbooked, that can also extend wait times.
How VICE Helps:
We work around Arizona’s climate and shop availability. Our network allows us to shift vehicles to other trusted partners when needed—so delays don’t pile up.
Nature's Symphony
Specialty Repairs
or Safety Calibrations
Advanced systems like ADAS (Advanced Driver Assistance Systems) often require recalibration after a crash. These specialized services are critical but can add extra time.
How VICE Helps:
We coordinate all specialty repairs and calibrations as part of our process. Your car will be ready and safe to drive—without you having to make extra arrangements.
Nature's Symphony
Weather and
Shop Capacity
Arizona’s extreme heat or unexpected storms can delay certain repairs or material deliveries. If a repair shop is overbooked, that can also extend wait times.
How VICE Helps:
We work around Arizona’s climate and shop availability. Our network allows us to shift vehicles to other trusted partners when needed—so delays don’t pile up.
Nature's Symphony
Specialty Repairs
or Safety Calibrations
Advanced systems like ADAS (Advanced Driver Assistance Systems) often require recalibration after a crash. These specialized services are critical but can add extra time.
How VICE Helps:
We coordinate all specialty repairs and calibrations as part of our process. Your car will be ready and safe to drive—without you having to make extra arrangements.
Unexpected delays happen—but they don’t have to be a mystery.
At VICE Collision, we manage the process from start to finish. From insurance approvals to hidden damage and parts sourcing, we do the work so you don’t have to.
We keep attorneys and clients updated at every stage, providing a smoother, more transparent experience—every time.
Unexpected delays happen—but they don’t have to be a mystery.
At VICE Collision, we manage the process from start to finish. From insurance approvals to hidden damage and parts sourcing, we do the work so you don’t have to.
We keep attorneys and clients updated at every stage, providing a smoother, more transparent experience—every time.
